Updates & Corrections Policy

Contact details, services and guidance can change. If you find a problem, send the page address and describe what needs checking.

1. When Pages Are Updated

Examples include an incorrect telephone number, an outdated service description, a broken source link or advice that no longer matches the official guidance.

2. Corrections

A correction may affect the wording, a link or the scope of a service description. Confirm advice for your own tree directly before arranging work.

3. No Guaranteed Availability

Website content does not guarantee immediate appointment availability, emergency response time, or local authority approval outcomes. Final advice and scheduling are always confirmed through direct contact and quotation.

4. How To Report A Problem

If you believe a page contains an error, broken link, or misleading statement, contact us directly and we will review it. The fastest way to reach us is by phone on 01403 730771 or by using our contact page.

5. Review Cycle

A publication date does not confirm a particular tree's condition or the current availability of a service. Ask for a current assessment and quotation where needed.

6. Redirects And Consolidation

If an old address has moved, the site may redirect it to the relevant current page. Report any link that does not take you to the information expected.